Frequently asked questions

What is Syncedbeans?


syncedbeans is a smart computerized network service which facilitates frictionless exchange of commercial information between suppliers and customers.

  • syncedbeans writes your invoices directly to your customer system and notifies you when they are ready for processing
  • syncedbeans delivers supplier invoices to your system and eliminates the need to capture them manually
  • syncedbeans maps your suppliers' items to your inventory or creates new items from supplier invoice




Who are syncedbeans users?


1. Accountants, servicing multiple clients 2. SMEs required to capture multiple commercial documents in their operations. 3. Corporate organizations, requiring to distribute multiple invoices and and other commercial documents to their customers and suppliers




What are syncedbeans benefits?


syncedbeans extracts invoices (and other commercial documents) from your accounting system and writes them directly to your customers’ and suppliers' systems. As a supplier you benefit by getting paid faster and by knowing that your invoices are available for payment processing by your customer. As a customer you benefiti by saving time and money required to capture your customers’ invoices into your system and by effortlessly keeping your stock uptodate. Both parties also benefit by elimination of errors introduced by capturing invoices manually and their systems contain information required for management reporting and compliance earlier.




Which accounting systems are currently available on syncedbeans platform?


XERO and Sage Business Cloud. Please contact us if your system is not available. More to come soon




In which territories syncedbeans is available?


South Africa




Is syncedbeans secure?


Absolutely. Syncedbeans is accredited by the accounting systems it integrates with. Syncedbeans is utilizing Google firebase platform for authentication and security. syncedbeans staff does not have access to your passwords. Access to your accounting systems is managed by the accounting system vendors, utilizing best security principles (such as data encryption). syncedbeans makes use of accredited payment processors and will never have access to your sensitive information - such as credit card details or banking passwords




What happens if my accounting system is currently not supported by syncedbeans?


Please let us know about the system you are using. We are constantly working on bringing new systems onboard and we will advise you when the integration will be complete




What about client support?


Email support is provided during normal working hours. Typical response time takes 10 to 15 minutes. info@syncedbeans.com




What can I run syncedbeans on?


Syncedbeans app https://app.syncedbeans.com We have extensively tested on windows in Chrome, explorer and Mozilla Syncedbeans mobile app https://mobile.syncedbeans.com In addition to what Syncedbeans app runs on, you can run it on Android (Chrome) and IOS (Safari)




Multiple companies and multiple users


You can connect as many companies as you need to a syncedbeans account. The number of users is also not restricted. Our pricing model is not based on number of companies or users





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