Frequently asked questions
What is Syncedbeans?
syncedbeans writes your invoices directly to your customer system and notifies you when they are ready for processing
syncedbeans delivers supplier invoices to your system and eliminates the need to capture them manually
syncedbeans maps your suppliers' items to your inventory or creates new items from supplier invoice
Who are syncedbeans users?
What are syncedbeans benefits?
syncedbeans extracts invoices (and other commercial documents) from your accounting system and writes them directly to your customers’ and suppliers' systems. As a supplier you benefit by getting paid faster and by knowing that your invoices are available for payment processing by your customer. As a customer you benefiti by saving time and money required to capture your customers’ invoices into your system and by effortlessly keeping your stock uptodate. Both parties also benefit by elimination of errors introduced by capturing invoices manually and their systems contain information required for management reporting and compliance earlier.
Which accounting systems are currently available on syncedbeans platform?
XERO and Sage Business Cloud. Please contact us if your system is not available. More to come soon
In which territories syncedbeans is available?
Is syncedbeans secure?
Multiple companies and multiple users
You can connect as many companies as you need to a syncedbeans account. The number of users is also not restricted.
What are "system to system" transactions?
Commercial information generated in originators' system uploaded to syncedbeans and transformed according to the requirements prescribed by the recipient' system. This transactions do not require any manual capturing or document processing
What is "real time"?
Relating to a system in which input data is processed within seconds/miliseconds so that it is available virtually immediately as feedback to the next process.
What happens if my accounting system is currently not supported by syncedbeans?
Please let us know about the system you are using. We are constantly working on bringing new systems onboard and we will advise you when the integration will be complete
What about client support?
What can I run syncedbeans on?
How do I access syncedbeans app?
All Syncedbeans technology is web based.
How do I process supplier invoices?
Their are three convinient ways to process supplier invoices:
How do I login into the mobile app?
You need to first create an account on https://app.syncedbeans.com
I want to sign up for trial. What are the next steps?
You can create a trial account or you can contact us to schedule a demo/setup session.
What are the operating hours?
The system is available 24 x 7 x 365.
What type of entries Syncedbeans generates in my accounting system?
Multiline invoices and single expense entries. Use multiline invoices for invoices with stock itmes or when you need to allocate lines to multiple expense accounts/stock items. Use single line entries to generate a one line expense in your accounting system.
How does Syncedbeans helps with compliance?
Syncedbeans stores all the original documentation (such as supplier invoices) and makes them available to the user in archive. So the structured information is extracted, transformed and written to the customers' system and the original document generated by the suppliers' system is available in Syncedbeans archive and stored for 7 years
How can Syncedbeans helps you change and optimize your business?
Syncedbeans helps to move from traditional batch processing to event driven process.
What is syncedbeans pricing?
Pricing is available on the pricing page.
What are the billing rules?
- Your billing cycle starts when you sign-up for your one month trial account. The administrator can subscribe for the paid version at any point with-in the trial period. You billing day of the month is set when you subscribe for the paid version. Billing will occur every month automatically
We are using Sage Pay as our payment processor iin South Africa
All OCR processed transactions (submitted via mobile and email) are charged to your syncedbeans account
For system to system transactions: transactions are free for the originator. The party syncing the data into their system is required to be in trial period or have a paid subscribtion and credits (for example you uploaded a customer invoice - free of charge and always available, if you need to download a supplier invoice - charges apply)
Topup bundles never expire, provided the subscription is paid up. In case of unpaid subscription we provide a facility to catch up payments
We will always charge your subscription first. When the transaction balance on the subscription is depleted, we will start charging the topup bundels for the transactions